Privacy Policy

Last updated: 6 May 2026

What we collect

When you use our AI-powered "Vsearch" search feature, we collect and store:

Your IP address
The messages you send to the AI search
Timestamps of your searches

Why we collect it

We use this data to enforce fair usage limits on the AI search feature and to improve the service. We do not use it for advertising or share it with third parties.

How long we keep it

Usage data is retained for up to 1 year and then automatically deleted.

Legal basis

We process this data under the legal basis of legitimate interest — specifically, to operate and protect the service from abuse.

Your rights

You have the right to request deletion of your data. To make a request, please contact us using the details below.

Contact

For privacy inquiries, please email customercare@vanaways.co.uk.